Software for Efficient Clinic Queue Management
The system is designed for hospitals, clinics, any high traffic medical facilities where the timing and quality of service is of essence
Our software developers have done their best to design a system that will:
• Keep track of queue progress
• Link queue with the patient’s personal file
• Send alerts to clients about their status and expected wait time.
• Be transparent enough but will keep private information confidential
• Help staff assign priority to servicing patients by arrival time, health condition & assistance needed
We thought in detail of all the aspects of Queue management and have come up with the unique solution that helps medical personnel service patients faster, and patients know their status at any time.
The alert system does not rely on short range transmitters. The notifications are sent directly to the patient’s phones without any limitation in range. They can even leave the clinic or hospital territory and have some rest at home, or step out for lunch.
How often does it happen that, although, the medical staff is busy getting the test results, assigning doctors and nurses, assigning the hospital beds, while the patients get that uneasy feeling: What if they have forgotten about me? What if they lost myfile?
And frustration of: How long do I have to wait?
This situation is not fair for both. While being absolutely transparent with informative visual queue infographics visible on the reception screen and fed to the patient phones, the Queue management system will help attending personnel place any patient, and keep track of their progress in line.
To cover the cost of the system the medical institution can collect a small fee for notification messaging.
QueueSoftware features:
Cloud based
Does not need any system requirements, specialised equipment or additional software. You can start using it by simply logging in from any computer. It is perfect for both office and remote employees.
Keeps communication open
The coordinators will be able to exchange notes and comments.
Multiple coordinators, or coordinators working on different shifts will be able to collaborate efficiently.
Supported by friendly client service
We offer easy step by step training once the software is setup. Our friendly 24/7 staff will be happy to answer all the questions via phone, email or live chat.
Customizable to your business needs
The software can be easily adapted to the specific needs of your business. Multiple parameters for visit scheduling can be added so that it will make it even more effortless.